If you should have an issue before the 30 days, please contact us immediately at 702-443-5158 or at MM_Family@lvcoxmail.com, and we will work out arrangements for return and refund.
All returns to us require proof of purchase, no more than 30 days from the purchase date, to exchange or return an item at its original purchase price. All returns require a proof of purchase to ensure an accurate refund of your original purchase price.
Store returns after 30 days will not be considered. Returns without a proof of purchase require management approval and a valid ID to return the item for its current price. Refunds are issued in the form of either cash or store credit, based on what all parties decide to create the best WIN-WIN experience for our customer family.
SOME KEY ADDITIONAL THINGS TO REMEMBER WITH RETURNS:
1. Returns of any type MUST be in original packaging.
2. No matter how 'tough' toys are, they are never completely indestructible and thus, will not be accepted for returns once removed from packaging.
3. Returns from online orders are refunded back to the original payment used for that online order.
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